End-of-Sale and End-of-Life Notification for X24 platform

Vectra announces the end-of-sale and end-of life of the X24 hardware platforms. This product has been superseded by the newer X29 hardware platform from Vectra.

After the end-of-life date, the X24 platform will no longer be able to receive version updates of or patches to the Vectra Cognito software and therefore will not receive new features, algorithm enhancements, bug fixes or any other update of any kind.  Further information on Vectra's End-Of-Life policy may be found here.

These platforms will also no longer be covered under support contracts or hardware break-fix contracts. Customers who currently have these hardware platforms are urged to contact their Vectra sales representatives regarding upgrading to the latest Vectra hardware.

EoL announcement date

The date that the document announcing the end of life for a product has been made public.

September 30, 2018

EoS date

The date of the last sale of the product.

September 30, 2018

Last ship date

The date of the last shipment of the product for a new sale.

Semptember 31, 2018

End of software updates for these platforms

The date on which software updates for these products will no longer be served or available.

September 30, 2021

Last date of support

The last date to receive support services for these products.

September 30, 2021

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